Data Protection

Dis88 Privacy Policy – Personal Data Protection for Malaysian Members

Your privacy is not merely a legal obligation to us — it is a trust we take seriously every day. This document transparently explains how dis88 collects, uses, stores, and protects the personal information of each of our Malaysian members.

Updated: 1 January 2026
Malaysia PDPA
Bahasa Melayu (ms-MY)
Privacy at a Glance
Data sold to third parties NO
256-bit SSL Encryption YES
Data access & deletion rights YES
Third-party cookies ANALYTICS ONLY
Malaysia PDPA Compliance YES

Important Note: This Privacy Policy outlines dis88's commitment to protecting your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). By using the dis88 platform, you agree to how we handle your personal information as described in this document.

Introduction & Scope of This Privacy Policy

Dis88 is a digital entertainment platform serving Malaysian users, offering a wide range of services including live casino, slots, sports betting such as Malaysia Super League and EPL football, e-sports, baccarat, and more. In providing these services, dis88 needs to collect and process certain personal information from each registered member.

We understand that your trust depends on how responsibly we handle your personal information. This Privacy Policy has therefore been established to clearly explain:

  • What types of personal information we collect and how it is collected
  • The purposes for which dis88 uses your information
  • Who your information may be shared with and under what circumstances
  • How dis88 protects your personal data from unauthorized access
  • What your rights are as a data subject and how to exercise them

This policy applies to all users who access the dis88 platform, whether via the website, mobile app, or any other digital channel provided by dis88. We encourage you to read this document in full and to contact us should any part be unclear.

Tip: Use the table of contents on the left (or at the top on mobile) to jump directly to the section most relevant to your needs. Each section stands on its own and can be read independently.

Personal Information We Collect

Dis88 only collects information necessary to deliver our services safely, fairly, and efficiently. We do not collect data unrelated to the platform's operations. The following are the categories of information we collect:

2.1 Registration Information

When you register a dis88 account, we collect the following basic information:

  • Full name as shown on your Malaysian identity card (MyKad) or passport
  • An active Malaysian mobile number
  • A valid email address
  • Date of birth (for 18+ age eligibility verification)
  • Password (stored in hashed form — we do not store your original password)

2.2 Identity Verification (KYC) Information

To process withdrawals or when an account reaches certain thresholds, we may require:

  • A valid copy of MyKad or passport
  • Proof of current address (recent Malaysian utility bill or bank statement)
  • Malaysian bank account or eWallet details (for withdrawal purposes)

2.3 Financial Transaction Information

Dis88 records all financial activity in your account, including:

  • Deposit records via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX (Maybank2u, CIMB Clicks)
  • Withdrawal records and processing status
  • Betting history and game results (slots, Baccarat, Live Casino, Sports Betting, e-sports)
  • Claimed bonuses and promotions, along with their usage status

2.4 Technical & Usage Information

The dis88 platform automatically records technical information including:

  • IP address and general geographic location
  • Device type, operating system, and web browser used
  • Login and logout timestamp records
  • Pages visited and time spent on the platform
  • Gaming session information for security and fraud detection purposes
Data CategoryRequired?Primary Purpose
Name & Phone Number✓ RequiredIdentity verification & communication
KYC Information✓ For withdrawalsLegal compliance & anti-fraud
Transaction Data✓ AutomaticFinancial records & audit
Technical Data✓ AutomaticSecurity & platform improvements
Gaming Preferences○ OptionalPersonalise the user experience

How dis88 Uses Your Data

Every piece of information we collect has a clear and legitimate purpose. dis88 does not use your personal data for purposes unrelated to delivering platform services. The following outlines how your data is used in detail:

3.1 Service Provision & Operations

The primary purpose of data collection is to enable dis88 to deliver its services to you. This includes processing account registrations, verifying identity, handling deposits and withdrawals in Malaysian Ringgit (RM), settling bets, crediting winnings, and providing your transaction history.

3.2 Security & Fraud Prevention

Dis88 uses technical and transactional data to detect and prevent fraudulent activity, money laundering, unauthorised access, and system abuse. This protects not only the platform but also the security of your own funds and data.

3.3 Legal Compliance

Some of the data we collect is necessary to fulfil our legal obligations under applicable Malaysian legislation, including the Personal Data Protection Act 2010 (PDPA) and anti-money laundering (AML) requirements.

3.4 Communication & Customer Support

We use your contact information (phone number and email) to send important account notifications, security alerts, and responses to customer support enquiries. You may opt out of marketing communications via your dis88 account profile settings.

Marketing Communications: If you receive promotional emails or SMS messages from dis88, it means you gave your consent at the time of registration. You may unsubscribe at any time via the "unsubscribe" link in the email or by contacting our customer support.

Sharing Information with Third Parties

Dis88 does not sell, rent, or trade your personal information to third parties for marketing purposes. However, there are limited situations in which we may need to share certain information:

4.1 Trusted Service Providers

Dis88 works with trusted third-party service providers to handle specific functions such as payment processing (FPX gateway, eWallet), identity verification systems, and server infrastructure. These providers are only permitted to use your data for the purposes specified in their service agreements with dis88 and are bound by strict data security standards.

4.2 Legal Requirements

In certain circumstances, dis88 may be required to disclose personal information to Malaysian authorities such as the police, courts, or relevant regulatory bodies if lawfully directed to do so under applicable legislation.

4.3 Rights & Security Protection

Dis88 may disclose information as necessary to investigate, prevent, or take action regarding fraudulent activity, breaches of terms of service, or situations involving a threat to the safety of any individual.

Our Guarantee: Every third party that receives data from dis88 is bound by strict data confidentiality agreements. We ensure at all times that data sharing is minimal, purposeful, and fully protected.

Dis88 Data Protection Security Measures

Dis88 continually invests in security infrastructure to ensure your personal data and funds are always protected against the ever-evolving threats of the digital world. The following are the key security layers we employ:

dis88 Data Protection Standards
Transmission Encryption (SSL/TLS)256-bit
Stored Data Encryption (AES)256-bit
Two-Factor Authentication (2FA)Available
Regular Security AuditsQuarterly
24/7 Threat MonitoringAutomatic

5.1 Internal Access Controls

Access to dis88 members' personal data is strictly limited to staff who require it to carry out their duties. All personnel who handle personal data are bound by confidentiality agreements and rigorous data protection training. Any unauthorised access to data by staff is a serious violation that may result in disciplinary and legal action.

5.2 Intrusion Detection

The dis88 system employs intrusion detection technology (IDS) and automated monitoring that operates 24 hours a day. Any unusual account activity will trigger a security alert, and the affected account may be temporarily suspended pending a security review.

Cookies & Tracking Technologies

Dis88 uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and understand how members use our platform. Cookies are small text files stored in your web browser when you visit the dis88 platform.

6.1 Types of Cookies We Use

Cookie TypePurposeDuration
Session Cookies (Required)Maintaining login status and session securityExpires when the browser is closed
Preference CookiesSaving your language settings and display preferences30 days
Analytics CookiesUnderstanding how users interact with the platform90 days
Security CookiesDetecting suspicious activity and fraudActive session

6.2 Managing Cookies

You can manage or delete cookies through your web browser settings. Please note, however, that deleting or blocking required cookies may affect certain functions of the dis88 platform, such as the ability to stay logged in or access specific security features.

Analytics Note: dis88 uses trusted third-party analytics tools to understand platform usage patterns. Data shared with these tools is in aggregated form and cannot be used to identify you as an individual.

Your Rights as a Data Subject

Under the Malaysian Personal Data Protection Act 2010 (PDPA), you have certain rights regarding the personal data held by dis88. We are committed to making it straightforward for you to exercise these rights.

01
Right of Access
You have the right to know what personal information dis88 holds about you and how it is used. Contact our support team via email to request a copy of your personal data.
02
Right to Rectification
If any of your personal information is inaccurate, outdated, or incomplete, you have the right to request a correction. You can update most information directly through your dis88 account profile settings.
03
Right to Withdraw Consent
You may withdraw your consent to certain data processing at any time — particularly for marketing and promotional communications — without affecting the validity of any processing carried out prior to that withdrawal.
04
Right to Be Informed of a Data Breach
In the event of a serious data breach that may affect your personal information, dis88 is committed to notifying you within a reasonable timeframe in accordance with applicable legal requirements.
05
Account Closure & Data Deletion Rights
Once an account is closed, dis88 will delete or destroy your personal data, except where retention is required by law (such as financial transaction records that must be kept for the minimum period stipulated under Malaysian legislation).

How to Exercise Your Rights: To exercise any of the above rights, please send an email to support@dis88.click with the subject line "Personal Data Rights Request", including your full name and dis88 account number. We will respond within 14 business days.

Data Retention Period

Dis88 does not retain your personal data longer than is necessary for the purpose it was collected, or as required by applicable Malaysian law.

  • Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysian financial regulatory requirements.
  • KYC Documents: Retained for the duration of the active account period plus 5 years after account closure.
  • Activity & security logs: Retained for 90 days for investigation and security purposes.
  • Member profile data: Retained for the duration of an active account; deleted within 90 days following a valid account closure request.
  • Support communication records: Retained for 2 years for reference and service improvement purposes.

Upon expiry of the applicable retention period, your personal data will be securely destroyed using methods that ensure it cannot be recovered or accessed by any party.

Children's Privacy

The dis88 platform is a dedicated service strictly for individuals aged 18 and above. We do not knowingly collect, process, or store any personal information from children or individuals under the age of 18.

All prospective members are required to confirm they are 18 years of age or older during the registration process. Should we discover that we have inadvertently collected data from an underage individual, the account in question will be closed immediately and all associated data permanently deleted.

If You Notice: If you suspect that someone under the age of 18 has registered on dis88, please notify us immediately at support@dis88.click. We will take immediate action to investigate and address the situation.

Contact Us About Data Privacy

We welcome any questions, concerns, or feedback regarding how dis88 handles your personal data. Our Data Protection team is ready to assist you in Bahasa Melayu.

Privacy Email
support@dis88.click
Live Chat
Within the dis88 platform · 24/7
Response Time
Within 14 business days

For enquiries regarding personal data rights, please use the email subject "Personal Data Rights Request" along with your full name and dis88 account number so we can process your request more efficiently.

Dis88's Privacy Commitment to You

Six ways dis88 keeps your personal data safe and protected at all times

Bank-Level Encryption

All data transmitted between your device and dis88's servers is protected by 256-bit SSL encryption — the same standard used by Malaysia's leading banks, including Maybank and CIMB.

No Data Sales

Dis88 has never sold and will never sell your personal information to advertisers, data brokers, or any third party for commercial purposes. Your data belongs to you.

Malaysia PDPA Compliance

Dis88's data handling practices are in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We conduct regular compliance reviews to ensure these standards are upheld.

Minimum Data Access

Only staff who genuinely require access to your personal data to carry out their duties are permitted to do so. All access is logged and monitored automatically.

Regular Security Audits

Dis88 engages accredited cybersecurity firms to conduct independent security audits on a quarterly basis, identifying and addressing any potential vulnerabilities in our data protection systems.

Full Control in Your Hands

Through your dis88 account settings, you have full control over your communication preferences and privacy settings, and can request access to or deletion of your personal data at any time.

Related Documents

Your Privacy is Protected. Ready to Get Started?

Dis88 fully protects your data in compliance with Malaysia's PDPA. Register today and enjoy a safe, fair, and exciting Live Casino, slots, and Sports Betting experience!

Bahasa Melayu