Player Well-being

Responsible Gaming – Play Safe with dis88

At dis88, your wellbeing always comes before the fun of the game. We provide a range of tools, guides, and support resources so every Malaysian member can enjoy gaming within healthy, responsible boundaries.

Self-Control Tools Play Time Limit Deposit Limit Self-Exclusion 24/7 Support
dis88 Responsible Gaming Principles
Gambling is entertainment — not a source of steady income
Only wager what you can afford to lose entirely
Set time and spending limits before you start playing
Do not play when you are feeling stressed, upset, or under the influence of alcohol
Take regular breaks and make time for other activities
Do not try to recover losses by placing larger bets

dis88's Commitment

What Is Responsible Gaming?

Responsible gaming means enjoying online gambling — whether that's slots, baccarat, Live Casino, Malaysian Super League football betting, or e-sports — purely as a form of entertainment, not as a source of income or an escape from life's problems.

For dis88, responsible gaming is more than a slogan — it's at the core of how we operate. From day one of building this platform for Malaysian players, we have invested in the infrastructure and tools that give every member full control over their gaming activity. We believe a great platform must not only be fair and financially secure, but also genuinely mindful of its users' overall wellbeing.

Playing responsibly means making conscious choices. You know your limits, you respect them, and you know when it's time to stop. dis88 is here to ensure your gaming experience always stays enjoyable and never becomes a burden.

📊 Signs of Healthy vs. Problem Gambling
✓ Healthy
Play for fun and entertainment
⚠ Caution
Chasing losses
✓ Healthy
Has set time and spending limits
⚠ Caution
Gambling beyond your financial means
✓ Healthy
Able to stop without feeling distressed
⚠ Caution
Neglecting responsibilities due to gambling

Comprehensive Protection

6 Pillars of Responsible Gaming at dis88

Every one of these features is designed specifically to help you play in control — not as restrictions, but as support

Adjustable Deposit Limit

Set your own daily, weekly, or monthly deposit limit. Once the limit is reached, dis88 automatically blocks any further deposits. For example, you can set a limit of RM 200 per week and trust that it will be enforced — no need to keep track yourself.

Daily Loss Limit

In addition to deposit limits, you can set a maximum loss limit that you are comfortable with on a daily or weekly basis. Once the loss limit is reached, your gaming session will be automatically ended for that day — no exceptions.

Play Time Limit & Reminders

Set a maximum play time per session. dis88 will send a pop-up notification while playing slots, baccarat, or live casino when your time limit is about to expire. This feature helps you stay aware of how long you've been on the platform.

Cooling-Off Period

Need a short break? Activate self-break mode for a period of 24 hours, 3 days, one week, or one month. During this period, you will not be able to log in or make any deposits to your dis88 account. Your account balance remains safe throughout.

Long-term Self-Exclusion

If you feel that gaming has seriously affected your life, use the self-exclusion feature for a period of 6 months, one year, or permanently. Requests will be processed within 24 hours and cannot be reversed during the selected period.

Transparent Activity History

Access detailed reports of your gaming activity — total time played, total deposits (in RM), total bets placed, and net winnings/losses. This information helps you make an objective assessment of your gaming patterns each month.


How to Use

How Do I Activate the Self-Control Tools?

All dis88 self-control tools are accessible directly from your account — no need to contact customer support first.

1
Log In to Your dis88 Account
Go to dis88.click and log in using your username and password. Make sure you are using your own personal device.
2
Click on the Profile Icon
At the top right corner of the platform, click on your profile icon to open the account menu. Select "Account Settings" from the list.
3
Navigate to "Responsible Gaming"
Within your account settings, there is a dedicated tab labelled "Responsible Gaming". Click this tab to view all available control tools.
4
Choose and Set Your Limits
Choose the type of limit you want to activate — deposit limit, loss limit, time limit, self-break, or self-exclusion. Enter the appropriate value and click "Save". Limits take effect immediately.
5
Receive Confirmation
dis88 will send an SMS or email notification to confirm that your limit has been successfully set. Keep this confirmation for your records.
Available Tools

Full List of Control Tools

All these tools are available free of charge to every dis88 member.

Deposit Limit
Set a maximum deposit amount (in RM) on a daily, weekly, or monthly basis. Reductions take effect immediately; increases require a 7-day waiting period.
Immediate
Loss Limit
Cap your maximum net loss for the selected period. Once the limit is reached, your account will be blocked from placing new bets until the period resets.
Immediate
Session Limit & Time Reminders
Set a maximum duration for each gaming session. Automatic reminders will appear at 80% and 100% of the time limit. The session will end once the limit is reached.
Adjustable
Cooling-Off (1 day – 6 months)
Temporarily suspend your account. Choose a period ranging from 24 hours up to 6 months. Your funds remain safe and can be withdrawn once the period ends.
Multiple durations
Permanent / Long-Term Self-Exclusion
For more serious cases, choose self-exclusion for one year or permanently. The account will be fully closed and you will not be able to re-register using the same details.
Irreversible

Self-Assessment

Is Your Gaming Habit Still Healthy?

Use the checklist below as a personal guide. This is not a diagnosis — it is simply a self-reflection tool to help you assess your own gaming patterns.

Confidentiality Guaranteed: This check is carried out entirely within your browser. No answers are sent to dis88 or any other party.

If you checked 3 or more items, we encourage you to reach out via the support channels below or activate your dis88 self-control tools right away.

Tick every statement that applies to you:

Warning Signs

Recognise the Signs of Problem Gambling

Recognising these signs early is the single most important first step

Frequently borrowing money or going into debt due to gambling
Feeling stressed, anxious, or excessively excited while gambling
Spending increasingly more time on online gambling platforms
Neglecting family, work, or study responsibilities
Unable to stop even when intending to do so
Concealing the actual amount of money spent on gambling
Needing to bet larger amounts to get the same thrill
Withdrawing from friends and social activities you previously enjoyed

Help Resources

You Don't Have to Face It Alone

A range of professional help resources is available for Malaysian players who need support

Talian Kasih 15999

The official helpline of the Malaysian Ministry of Women, Family and Community Development. Free and confidential. Available 24 hours a day.

📞 15999
Medical Hospital

Major government hospitals in Malaysia offer psychiatric and counselling services that can help address gambling addiction.

Nearest Psychiatric Unit
Certified Counsellors

The Lembaga Kaunselor Malaysia (LKM) lists certified counsellors nationwide who specialise in addiction issues, including gambling.

Doctor-referred
dis88 Support

The dis88 support team is available at any time to help you activate self-control tools or process a self-exclusion request.

Live Chat 24/7

Remember: Seeking help is a sign of strength, not weakness. The sooner you take that step, the easier recovery becomes. dis88 fully supports your decision to seek help and will process your self-exclusion with complete confidentiality and without judgement.


🤝

Dis88's Pledge to Every Malaysian Member

Dis88 is committed to putting our members' well-being above all commercial interests. We will never use pressure tactics or manipulative methods to encourage members to play beyond their means. A healthy platform starts with healthy players.

No Pressure to Play
Acknowledge Player Limits
Support Recovery
Minor Protection

FAQ

Responsible Gaming FAQs

These are the most frequently asked questions by dis88 members about responsible gaming. If your question is not listed, please reach out to our customer support via Live Chat.

View All FAQs

Yes. All self-control tools on dis88 are accessible directly from your account settings within the platform — no need to contact the support team. Go to Profile → Account Settings → Responsible Gaming. Limits take effect immediately once you click "Save" and receive confirmation.

Yes, absolutely. When you register for self-exclusion, your account will be locked, but any remaining funds are kept safe. You can contact dis88 customer support to process a withdrawal of your balance even during the self-exclusion period. We will process the withdrawal request within the designated timeframe.

Lowering your deposit limit takes effect immediately. However, increasing the limit requires a mandatory 7-day waiting period before the change comes into force. This is a safety feature designed to protect you from impulsive decisions. The waiting period cannot be shortened under any circumstances.

Yes. dis88 enforces a strict age policy — only individuals aged 18 and above are permitted to register and play. We apply an age verification process during registration and a KYC (identity check) process prior to withdrawal processing. Any account suspected of belonging to an underage individual will be suspended immediately pending verification.

Call Talian Kasih 15999 (Ministry of Women, Family and Community Development Malaysia), available 24 hours a day, 7 days a week. This service is free, confidential, and staffed by trained counsellors who can assist in Bahasa Melayu. You may also contact dis88 support to process a self-exclusion immediately.

Play Safe, Play Fun with dis88

Dis88 welcomes Malaysian players who game responsibly. Register today and enjoy safe casino, slots, and Sports Betting entertainment with a community that cares.

Bahasa Melayu